FEATURES

Everything your business phone system should be — and nothing it shouldn't.

Crystal-clear HD voice over encrypted channels. Softphone in the browser, desktop app, or mobile — no desk phone required.

Send and receive text messages from your business number. MMS support for images and documents.

Send and receive faxes digitally. No machine needed. Incoming faxes appear as PDFs in your inbox.

Answers every call with natural language. Screens, routes, takes messages, and schedules appointments 24/7.

Automatic or on-demand recording with encrypted storage. Configurable retention policies and consent announcements.

AI transcribes voicemails to text in real time. Search, filter, and forward transcripts to your team.

Distribute inbound calls across team members with round-robin, longest-idle, or skills-based routing.

See who is available, on a call, or away at a glance. One-click transfer and speed dial from the panel.

Host multi-party conference calls with a dedicated bridge number. No PINs, no downloads for guests.

Park calls in shared slots and pick them up from any device. Blind and attended transfer support.

Call volume, answer rates, wait times, and agent performance dashboards. Export data or connect via API.

Native integration with Virgo case management. Calls auto-link to matters. Click-to-dial from any contact.